Fargo, your virtual banking assistant

发布时间：2026-03-02 19:35

'电话会议'用'conference call', '在线会议'是'virtual meeting' #生活技巧# #职场沟通技巧# #商务英语口语#

Everyday banking is easier with Fargo®. Just ask.

Screen images simulated and sequences shortened.

Fargo offers a simplified and enhanced mobile banking experience.

See your spending in a new light with insights from Fargo.

Get a summary of your spending down to the details See your weekly or monthly balance forecast View and manage your bills in one place

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[Video Overview: Personal insights. Demonstration of Fargo, Wells Fargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates reviewing a spending summary.]

[The Fargo welcome screen appears on an outline of a mobile phone.

On screen text: Here’s your spending for your personal checking and credit card.

A summary screen appears with three tabs: Summary, Category, and Merchant.

The summary tab is highlighted. A graph shows a month by month spending comparison.

A yellow dot taps the Category tab.

A pie chart appears showing spending in different categories as the screen scrolls down to reveal a list of spending in top categories including bills/utilities, groceries, other food/drink, loan/line of credit payments, gasoline, and etc.]

Fargo offers a simplified and enhanced mobile banking experience.

See your spending in a new light with insights from Fargo.

Get a summary of your spending down to the details See your weekly or monthly balance forecast View and manage your bills in one place

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[The Fargo welcome screen appears on an outline of a mobile phone.

On screen text: Here’s your spending for your personal checking and credit card.

A summary screen appears with three tabs: Summary, Category, and Merchant.

The summary tab is highlighted. A graph shows a month by month spending comparison.

A yellow dot taps the Category tab.

Looking for something in the app? Just ask Fargo.

“Show my recent transactions” “What’s my routing number” “I want to send money with Zelle®3” "Where's my card?"

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[Video Overview: Find It Fast with Fargo. Demonstration of Fargo, Wells Fargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates finding a routing number.]

[The Fargo welcome screen appears on an outline of a mobile phone.

On screen text: Hi, Penelope. Let me know what you’d like to do today.

Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do

A dialogue box with a microphone icon at the bottom of the screen reads: type or say something.

A yellow dot taps the microphone icon. Text appears as purple circles pulse around the microphone icon: What’s my routing number?

A new screen appears with checking account information including account and routing numbers.

On screen text: Here’s what I found.]

Here’s how to use Fargo:

Start by signing into the latest version of the Wells Fargo Mobile® app.

Then tap the Fargo search bar and speak or type your question into the prompt.

Not sure what to ask? Fargo has suggestions to get you started and proactively provides you account insights.

Still not sure where to start? Ask Fargo what it can do.

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[Video Overview: Get Started. Demonstration of Fargo, Wells Fargo’s virtual assistant in their mobile app. This video shows an interaction with Fargo on a mobile phone screen that demonstrates how to review what Fargo can do.]

[The Fargo welcome screen appears on an outline of a mobile phone.

On screen text: Hi, Penelope. Let me know what you’d like to do today.

Four buttons read: Send money, What’s my balance, Transaction history, Show me what Fargo can do

A yellow dot taps the button reading: Show me what Fargo can do.

A new screen appears.

On screen text: Here’s how I can help make banking easier.

Several drop down boxes are listed, they include:

Get help with transactions, Make a payment or transfer, Manage accounts, Manage cards, and Update profile and settings.

A yellow dot taps the drop down box that reads: Get help with transactions. The box expands revealing a list that reads:

Find charges over $50, Show activity from Amazon, Show deposits this week, Show pending transactions, Search for recent withdrawals, Dispute a transaction, Report fraud.]

Scan to download the app from Mobile

Point your phone’s camera at the QR code. Download the app, and you’re ready to go.

Ask :

“What bills are due?”

“Do I have any pending transactions?”

“Show my Amazon purchases”

“How much did I spend on pets?”

“What did I spend on groceries?”

“I need to turn my card off”4

“Show my balance forecast”

Frequently asked questions

You can speak or type to ask Fargo to help with things like:

Providing insights into spending Moving money, including transferring between accounts5 and sending money with Zelle® Updating account and card settings

Yes, you can speak or type your questions to Fargo, and Fargo provides typed responses.

Fargo is available in English and Spanish.

If Fargo can’t answer your question, Fargo will direct you to Customer Service to speak with someone who can help.

Fargo is currently available to Wells Fargo consumer customers only. Fargo will expand to Small Business customers and Investing & Wealth Management clients in the future.

Fargo is available exclusively in the Wells Fargo Mobile® app for smartphones. If you don’t have the app, visit your favorite app store today to download it.

Fargo can provide you insights into recent refunds and deposits Similar subscriptions and help you cancel unneeded ones Show similar recurring subscriptions for eligible accounts Spending summary with category or merchants Availability may be affected by your mobile carrier's coverage area. Your mobile carrier's message and data rates may apply. Fargo is only available on the smartphone versions of the Wells Fargo Mobile® app. Wells Fargo Online® and the Wells Fargo Mobile® app may not be available in Spanish to all customers and some products, services, and communications may only be offered in English. Enrollment with Zelle® through Wells Fargo Online® or Wells Fargo Business Online® is required. Terms and conditions apply. To send or receive money with Zelle®, both parties must have an eligible checking or savings account enrolled with Zelle® through their bank. Transactions between enrolled users typically occur in minutes. For your protection, Zelle® should only be used for sending money to friends, family, or others you trust. Neither Wells Fargo nor Zelle® offers purchase protection for payments made with Zelle® — for example, if you do not receive the item you paid for or the item is not as described or as you expected. Payment requests to persons not already enrolled with Zelle® must be sent to an email address. For more information, view the Zelle® Transfer Service Addendum to the Wells Fargo Online Access Agreement. Your mobile carrier’s message and data rates may apply. Account fees (e.g., monthly service, overdraft, Small Business Account Analysis fees) may apply to Wells Fargo account(s) with which you use Zelle®. Turning off your card is not a replacement for reporting your card lost or stolen. Contact us immediately if you believe that unauthorized transactions have been made. Turning your card off will not stop card transactions presented as recurring transactions or the posting of refunds, reversals, or credit adjustments to your account. Any digital card numbers linked to the card will also be turned off. For debit cards, turning off your card will not stop transactions using other cards linked to your deposit account. For credit cards, turning off your card will turn off all cards associated with your credit card account. Availability may be affected by your mobile carrier’s coverage area. Your mobile carrier's message and data rates may apply. Terms and conditions apply. Setup is required for transfers to and/or from other U.S. financial institutions, and verification may take 1–3 business days. Customers should refer to their other U.S. financial institutions for information about any potential fees charged by those institutions. Mobile carrier’s message and data rates may apply. See Wells Fargo’s Online Access Agreement for more information.

Amazon and all related badges and logos are trademarks of Amazon.com, Inc. or its affiliates.

Android, Google Play, Chrome, Pixel and other marks are trademarks of Google LLC.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iCloud Keychain, iPad, iPad Pro, iPhone, iTunes, Mac, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Apple Wallet is a trademark of Apple Inc. App Store is a service mark of Apple Inc.

Zelle® and the Zelle® related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

Wells Fargo Bank, N.A. Member FDIC.

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